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  • QBO Sales Receipts are duplicating when saved, double charging customers

    From the article: What you may be experiencing: We have received reports that QuickBooks Online users may be unknowingly creating duplicate credit card transactions.

  • Convert a QuickBooks Desktop file with payments for use in QuickBooks Online

    From the article: If your payments account is currently linked to a QuickBooks Desktop (QBDT) company file, there are few things you need to do before linking it to your QuickBooks Online company.

  • Introducing QuickBooks Online to QuickBooks Desktop Pro and Premier users

    From the article: The article contains six video clips that acquaint you with QuickBooks Online.... This is particularly helpful if you have converted from QuickBooks Desktop Pro & Premier to QuickBooks Online or if you are thinking of switching from Desktop to Online.

  • EF Reject 0228 MA Individual Form M-2210

    From the article: EF Reject 0228 MA - The return indicates an M-2210 penalty, but the Form M-2210 is not present.... Data is present in the form, but the form is not generating.

  • Add or modify the accepted credit card types (payment method) in QuickBooks

    From the article: Learn the easy steps to set up or edit credit card payment method in QuickBooks.... By default, QuickBooks Payments account accepts Visa, MasterCard, Discover and AMEX however, if one of the payment method option is missing, you need to re-create it manu

  • How do I reduce chargebacks?

    From the article: Chargebacks happen for a variety of reasons.... They can cost you a lot of time, money, and even your processing account.

  • "We're sorry one of our systems is unavailable. Please try again later." may be displayed during the setup of payments account in QuickBooks Online

    From the article: What you may be experiencing: While setting up a payments account in QuickBooks Online the error message "We're sorry one of our systems is unavailable.

  • Credit card fraud prevention tips

    From the article: While the warning signs and suggestions below taken alone are not a sure method for protecting yourself against credit card fraud, you should be aware of them and use them to make better decisions in the fight against card fraud and chargebacks.

  • Stripe Credit Card Decline Reasons

    From the article: Card Declined?... If you are processing a credit card transaction and you receive a decline code: 1. Verify that all information on the card is correct including: Card Number, Cardholder Name, Security Code, and Billing Address.

  • Unlink or link Merchant account

    From the article: We've made it easier for you to link your merchant service to a QuickBooks Online (QBO) company!... If your merchant account is currently linked to a QuickBooks Desktop company file, there are few things you'll need to do before linking it to your QuickB

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