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  • How do I change the contact information that print on the bottom of the W-2?

    From the answer: Hi there, tmosey.... You can go to the Payroll Settings section to update the information.... Let me show you how:  Go to the Gear icon and select Payroll Settings .

  • How do I input a start date of 1/1/18 when it is into 1/1/19

    From the answer: Hi there, .... Thanks for reaching out to us.... I'm here to help provide some insights about start date in QuickBooks Online (QBO).

  • First Payroll

    From the answer: Thanks for visiting the Community, .... I appreciate the information you’ve provided about the current situation of your QuickBooks Online Payroll.

  • Difference between category and item details in purchase order? It means when to use category and/or item details in P.O.?

    From the answer: Good day,  himanshu100175 .... The Category details are based on accounts in the Chart of Accounts such as Asset, Liability, Income, Equity and Expense.

  • Mobile app

    From the answer: Hello,  LandscapesbyDustin .... Let’s start by making sure your mobile app is updated refreshed by uninstalling and reinstalling the application.

  • 502 Bad Gateway

    From the answer: I've got some browser troubleshooting steps to get past this error, Denis1.... Errors like this occur when your cache storage is full.

  • Receipts on the cloud

    From the answer: Hello, @schmidtfs .... Let me help share some information about how a client can upload their transactions in QBO.

  • How do I get a functional expense statement required for our 990 form for non profit organizations?

    From the answer: I created a profit and loss report and used classes to identify programs, mgmt and fundraising.

  • QBO Payroll app doesn't work

    From the answer: Do you mean the QBO desktop app or the mobile app?... It must be the mobile because payroll does work in the  desktop app

  • Projects

    From the answer: Within QBO

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