• Assign a class to a shipping charge

    Learn how to assign a class to a shipping charge. Seeing charges show up as "Not Specified" on reports, or...

  • Entering and editing tax agency info

    Learn how to add and edit a tax agency. It's a good idea to add tax agencies, such as city and county...

  • Printing is unclear or fuzzy

    If the lines on your invoices and other sales forms are not printing clearly, your print settings may be...

  • Comparison between Bill.com app and Online Bill Pay

    Learn about the different features that the Bill.com app and Online Bill Pay has.   When you have different...

  • How do I set up an asset?

    While running and growing your business, you may need to get a loan to buy new assets. The value of assets...

  • Error: Unknown Merchant Account

    When trying to process a credit card type that is not set up or active on your QuickBooks Payments merchant...

  • Cancel or void payment cut-off timing in Online Bill Pay

    Learn about the cut-off timing for canceling or voiding a payment in Online Bill Pay. Do you need to cancel...

  • Resolve sync error status in Online Bill Pay

    Learn what to do when you receive a sync error message. QuickBooks Online can detect when data isn't...

  • Chargeback FAQs

    A chargeback is a transaction that has been disputed by the cardholder or card issuer. Chargebacks occur...

  • View your QuickBooks Online payment history

    You can view your QuickBooks Online payment history directly in your product. If you need a copy or would...

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