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  • I am not able to enter/edit Worker's Comp class for any employees. The field just doesn't show when editing employment details.

    From the answer: Hi,  payroll .... We can sort this out with a few browser-related troubleshooting steps.... Kindly switch to an Incognito window to see if you can edit the Worker's Comp class there.

  • How do I view my paystub?

    From the answer: Hi 1i1j3nnr83, You can sign up for ViewMyPaycheck to see your paystubs online.... You'll need to prepare these following information to create an account successfully: Social Security Number Email address Net pay on your last paycheck You can also share

  • having login trouble with online payroll

    From the answer: Hi  ctank1950 , I'm here to help you log in to QuickBooks Online Payroll, so let's get going!... We can try these following troubleshooting steps to see if this is a browser related issue: Try using the Private or Incognito window when accessing your Qui

  • Can an Employee have multiple wage accounts?

    From the answer: It’s good to see you here, sdanz.... I’d be delighted to help walk you through setting your payroll account preferences.

  • i do not 2016 w2s in the archive what should i do

    From the answer: Greetings, mikesadr.... I am here to walk you through generating your W2 for 2016.... Here’s how: Click Taxes from the menu tab.

  • How does QuickBooks Online Payroll adjust the payroll tax when an employee is mistakenly marked as tax exempt and then corrected?

    From the answer: Glad to see you, Blackline Partners.... Thanks for sharing your concerns with us.... I want to make sure you’re getting the right support in sorting out your client’s employees payroll.

  • the owner does not have esd account number and l&I NUMBER AND WANTS TO RUN PAYROLL

    From the answer: Hi there yearroundtax, You can directly run a payroll even if you don't have an ESD and I&I account number.

  • Horrible Technical Support

    From the answer: Appreciate your time for giving us feedback with regards to your experience, john, Here at Intuit, we value each of our customer’s experience.

  • Sick time accrual

    From the answer: It's great to have you in the Community, diane.... I'd be glad to walk you through in setting up your employee's sick pay accrual.

  • Why can't I enter a foreign address on a W-9?

    From the answer: Myopic American exceptionalism, perhaps?... Generally, QB ignores 'edge' cases like this, but unfortunately they often make it impossible to accomplish what you want to do in their effort to keep you from making mistakes.

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