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  • Client File Transfer

    From the answer: Thanks for reaching out to us here in the Community, .... Great news!... It's possible to transfer your clients' files to your wholesale subscription.

  • QBO not syncing with Citibank account for past 2 days - error 189

    From the answer: Thanks for bringing this concern to my attention, .... I'm here to provide some details about the error 189 that you received upon updating your Citibank account in QuickBooks Online.

  • Client Account Non Payment?

    From the answer: I appreciate you reaching out to us, .... You remove your client's access to your QBOA account by making them inactive.

  • Help needed ASAP--Converting Client QB Desktop to Accountant Online --overwriting my company data?

    From the answer: I can think of only one thing why this happened, Numbersgirl.... It's possible that after setting up the client's file, you were routed back to your personal account and tried to import the data there.

  • I bought computer equipment for my business and entered them in as expenses, but they are not showing up in my dashboard. What am I doing wrong?

    From the answer: Hi luther253, thanks for providing a screenshot.... It's possible that you entered a liability or an asset account in the Category column of the Expense.

  • Management reports

    From the answer: Hi ,   Let me share some insights on management reports in QuickBooks Online (QBO).... These type of reports are already generated within the system and there's no option to create a new one from scratch.

  • Unmatching downloaded credit card transactions from disconnected bank feed account

    From the answer: Hello there, smays.... Though you've disconnected the old account, transactions will still show on the Chart of Accounts.

  • PAP Premier Software Bundle

    From the answer: Hello there, jma2019.... When you purchase the software bundle, it includes a 1-user license for each accountant version.

  • What is maximum number of times my URL for listing on find proadvisor directory can be changed?

    From the answer: Thanks for choosing QuickBooks as your accounting tool, .... Yes, you can change the URL for your directory as many as you can.

  • Reinstatement

    From the answer: Hello there, .... Thanks for reaching out to the QuickBooks Community.... I'm here to help ensure your QuickBooks Online account will reinstate successfully.

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