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  • How to record an ACH payment that was denied in QBO

    From the article: The goal of these steps is to show that your customers owes you money (increase Accounts Receivable), and reduce the amount of the ACH payment that is waiting in "Undeposited Funds" to be deposited.

  • How to apply a credit from an overpayment

    From the article: This article is designed to help apply a credit from an overpayment.... If your customer pays an extra amount above an invoice total, QuickBooks creates a credit.

  • Deleting special and default accounts in the Chart of Accounts

    From the article: There are many accounts created by QuickBooks at the time the company is created, and others that appear when features are turned on in preferences.

  • How do I reduce chargebacks?

    From the article: This article provides tips to help you reduce the likelihood of having a sale charged back to you.... Being EMV (Europay MasterCard Visa) compliant is the best protection against chargebacks.

  • What is a Chargeback?

    From the article: A chargeback is a transaction that has been disputed by the cardholder or card issuer.... Chargebacks occur for a variety of reasons, the most common being cardholder does not recognize, fraud/unauthorized, service/merchandise not received, service/merch

  • Chargeback FAQ's

    From the article: A chargeback is a transaction that has been disputed by the cardholder or card issuer.... Chargebacks occur for a variety of reasons, the most common being cardholder does not recognize, fraud/unauthorized, service/merchandise not received, and service/m

  • EMV Standard and Smart Chip cards

    From the article: EMV Standard and Smart Chip cards What is EMV?... EMV is the global standard for smart card payments and acceptance devices and was named after the original developers, Europay, MasterCard and Visa.

  • A customer's credit card was processed twice by mistake - how do I correct this?

    From the article: When a second credit card charge is accidentally entered for a customer, the resolution process will depend on whether the settlement cutoff time (3PM PST on the same business day) has already passed for the charges.

  • Prevent fraud and identity theft

    From the article: Fraud and identity theft are growing industry concerns and you play an important role in safeguarding your QuickBooks Payments account and information.

  • Revel product information for QuickBooks

    From the article: Revel Point of Sale is offered for QuickBooks Online (QBO) and QuickBooks Desktop versions.... You need to complete two stages to begin using QuickBooks Revel Point of Sale.

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