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From the community
My understanding is overtime is due to employees on commissions. How does Intuit payroll calculate this? When I run payroll on intuit, it does not shows OT on commission.
From the answer: You need to Enter it.... That's a separate pay item and you don't have OT on something that isn't Hours-based.
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From the community
What is the format that QB creates the Pennsylvania W2 file in, .csv or EFW2?
From the answer: It's an EFW2 file (which is a text file.)... For most states, you can change the file name.... Some require a specific file name and if so the feature defaults to that name.
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From the community
How do I ePay state and federal taxes associated with the payroll? I 'm already enrolled with Federal and State (VA) and paid quarterly taxes last two years.
From the answer: Hi there, katharinamcfarla , I’d be glad walking you through paying your federal and state taxes electronically.
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From the community
We are downsizing and will no longer need payroll after March 1. Can I print W-9's for my 2 employees before my subscription expires for 2019?
From the answer: You can print a W-9 request for information form anytime you want from irs.gov but I think you are referring to W2 annual report of wages and the short answer is no, the W2 forms for 2019 are not out in full circulation yet, only as drafts and it wil
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From the community
I received a notice that the annual renewal will take place February 11, but when I look at my account, it says Estimated Renewal Date is 11/02/2019
From the answer: 11/2/2019 is Feb 11 in European and Canadian Date Format.
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From the community
Why is QuickBooks Desktop Payroll renewed for $850 and $450.00 We have 1 business and only 2 to 3 employees. Why is payroll program so much?
From the answer: You shouldn't be getting 2 prices for one payroll subscription, you need to call Intuit about this.... Every year that you renew it will be quite a bit more, esp.
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From the community
Did your phone numbers change. Two years absolutely the best customer service. Till this morning, some reason your phone number does not exist??
From the answer: Intuit has had to make changes because of all of the scammers here now.... They don't post the actual phone number.
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From the community
Why are taxes not being taken out when I process payroll?
From the answer: Have you tried running an update on both Quickbooks and Payroll?
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From the community
Why isn't QSEHRA showing up in box 12 on the w-2?
From the answer: Hello, eileen.m.eckert .... Welcome to the Community.... I'm here to help get the Qualified Small Employer Health Reimbursement Arrangements (QSEHRA) amount show up on the W-2 form.
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From the community
I need add a state for an employee we have that works out of stat and cannot find a phone number anywhere. Please let me know how to contact payroll to do this.
From the answer: @dcohen, try this: Contact Us / Chat Us
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