Filter By
  • Merchant Services

    From the answer: Greetings, .... I'm pleased to furnish you with some information about receiving customer payments.... When you sign up for the ability to received credit card and eCheck payments , you'll receive an email notification to inform you about the status of your

  • sending invoice to client put in his cc info and the bar to click to pay was not there, but was for others.

    From the answer: Good day, ,   I appreciate the time you've given checking this with the Community.... I'm here to help make sure your client can pay his invoice online.

  • failed login

    From the answer: I'll help you log in to your GoPayment account, CJAesthetics.... If you haven't tried to access your Merchant Service account using the browser, let's do that to see if it works.

  • GoPayments - Auto creates a sales reciept

    From the answer: Hi there, .... Thank you for reaching out to the Community.... I'd be glad to help share some insight about importing transactions from GoPayments to QuickBooks Online and get this taken care of today.

  • Reject Fee

    From the answer: Great to see you here, ,   Thanks for posting in the Community.... I want to make sure you get the answers you need with your Merchant Services fees.

  • Go payments sync to Desktop NOT WORKING WITH TIPS!!!

    From the answer: Hi, @ rocketmansrq ,   I appreciate you for exporting the Sales Tax report to an Excel to calculate the tips and sales tax free items.

  • Not able to process eCheck payment due to earlier charge back

    From the answer: I'm here to guide you to the right support, Jalpa.... With regards to your concern, I'd suggest reaching out to our Merchant Service Team in processing the payment.

  • Emailing invoices by batch removes the View and Pay now button

    From the answer: Hi there, .... I checked if there's an ongoing issue about the missing View and Pay now button when sending invoices by batch, but there isn't currently one.

  • Invoice showing “Print & Save”

    From the answer: Hello there,  iGoClean .... Thanks for reaching out to the Community about this.... I've found out that there is an ongoing investigation about receiving payments in QuickBooks Online (QBO).

  • Credit card payment was voided but I can't delete the payment applied to invoice

    From the answer: I can help you with voiding the transactions, jlmoore.... When you voided the credit card payment from your merchant account, you'll need also to void from QuickBooks Online.

Qb community
Looking for advice from other business owners?

Visit our QuickBooks Community site.