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  • Dates on report

    From the answer: Hi there, !... Lets select Custom Dates from the Report Dates drop-down menu so you can enter your desired dates when customizing your report.

  • Upgrade QB for Mac 2012 to 2019 OS Issue:

    From the answer: I got a few details to add about upgrading your file, Darkchalk.... You can back up your company file in QuickBooks Mac 2012 (File > Back up) while you're still using El Capitan.

  • online banking set up

    From the answer: We can perform some troubleshooting steps to get your online banking working, Pencilhead .... Before performing some troubleshooting steps, let's make sure your software application is updated to the latest release .

  • Can I transfer data from QB for Mac 19 to QB for PC 18

    From the answer: Hi ,   Yes! you can transfer your Mac data file to the Windows version of QuickBooks.... Let me guide you on how.

  • Ghost Beginning Balance

    From the answer: Hi there, .... The beginning balance will be incorrect if a previously cleared transaction in the register was voided, deleted, changed, or a new transaction was added and cleared since your last reconciliation.

  • How do I issue a refund to a credit card

    From the answer: Hi there, ovtnvw.... Currently, there isn’t a feature in QuickBooks Desktop for Mac that will reverse credit card transactions.

  • I use undeposited funds in Quickbooks Mac Desktop. I want a Profit and Loss Statement to show my deposit to my bank. But no income appears

    From the answer: Hi there, .... You’ll still need to record a bank deposit in QuickBooks.... Let me discuss this further and help you from there.

  • Customer Summary total doesn't match Customer Detail total

    From the answer: Good day,  Susan607 .... What specific customer's report did you pull up in QuickBooks Desktop for Mac?... If you're referring to the Sales by Customer Summary and Detail reports, the information should match.

  • customer refund

    From the answer: Thanks for reaching out to us in the Community, .... To process a refund to a customer, you need to create a credit memo first, then write a refund check.

  • QB for Mac 2019 compatibility

    From the answer: Glad to have you here in the Community, .... Mac OS X v10.12 (Sierra) is one of the minimum system requirements when using the Mac 2019 version.

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