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  • Merchant Service

    From the answer: Greetings, .... Thank you for visiting us today here in the Community.... I can help you get rid of the error message you're getting.

  • Customer Credit Card Payment

    From the answer: Hi  EC1 ,   You'll want to consult our Merchant Services Support to get this reported and assist you further.

  • From Estimate to Invoice

    From the answer: Hello ,   Let’s perform some troubleshooting steps to get your invoices created successfully.... If you’re using the mobile app, you can refresh it to re-sync your app’s data.

  • Is there a way to create and distribute (via flyers, email, etc,) a hyperlink to allow customers to key in their credit card information and purchase an item?

    From the answer: I got your back,  wallace.burrus .... At this time, there isn't an option in QuickBooks to create and distribute through email or flyers a hyperlink to allow customers key in their credit card information.

  • Deleting a Recon_Invoice

    From the answer: It's great to have you here in the Community, .... I appreciate you providing on-point details about your situation and a screenshot to get a better picture of your Recon_Invoice deletion.

  • Scan Checks exception after updating to Windows 10 Build 1809

    From the answer: A warm welcome from the Community, briansweat.... We appreciate you taking the time to share this with us, and you did great for doing those troubleshooting steps.

  • Categorize payment from client for vendor

    From the answer: Hi there, !... Let me share a few insights about how you can categorize the payments you received.... But I still recommend contacting your accountant for further advice in handling this type of payments.

  • I did not get the promised card reader when I started using GoPayment as advertised. I called and after being on the hold for 30 minutes was passed off to another Dept.

    From the answer: Hello there,  djgothe , I'm here to ensure you can check the status of the card reader that was promised when you subscribed to GoPayment.

  • Paid invoice but not deposited

    From the answer: There's no need to worry,  bowigg .... In QuickBooks Merchant Services, the deposit will take 3-5 banking days before it will reflect on your bank account.

  • Credit card convenience fee

    From the answer: Sending good vibes to you,  pwoodward .... Let me help and get you pointed in the direction so you can notify your provider about credit card convenience fee.

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