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From the community
I have someone on the phone saying they are with my merchant services company and that there was an error in my billing last month. Is this really coming from you?
From the answer: This is a public forum - not an Intuit office.... As with all random phone calls - assume its a scam until proven otherwise.
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From the community
Can you tell me what "your payment token expires in 12 days" means..????
From the answer: Hi, To shed some light with your inquiry, Payments Token is a new security feature that Quickbooks Merchant Services has implemented.
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From the community
How to upgrade from POS Version 2012 to Version 2018
From the answer: V12 and V18 are only 1 version apart.... (sigh marketing) So There should be no problems in upgrading.... just make a backup in 12, and restore that backup in 18.
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From the community
On 2018 POS, the "sign in" button to update credit card account token errors out. Error: "Navigation to webpage was conceled". Internet connection is fine.
From the answer: Hello there, swilde , Thank you for sharing this information with us.... This is very helpful for other customers experiencing the same error.
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From the community
Quickbooks desktop: How can I avoid booting off the Admin, when I as a multi-user try to log into QuickBooks at the same time?
From the answer: Hello there, operations , When you log in to the same computer as to where the admin is, he/she will be kicked out.
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From the community
What do I do when a customer paid with a debit card, and then suddenly decides they want to return the item, and get a refund?
From the answer: Thanks for bringing this situation in the Intuit Community, humboldtclothing, I’m here to share some insights about canceling or refunding Credit card and Debit card payments.
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