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  • 1 Credit Card Transaction for Multiple Customers

    From the answer: Thank you for providing the complete details of your concern, QuestNikki.... Let me point you in the right direction on recording a single credit card payment for the law and medical school's invoices.

  • Can't turn on Payments

    From the answer: Welcome to the Intuit Community, Saul Bustamante.... Thanks for being part of the QuickBooks.... To get the Payments feature working again, let’s configure your Internet Explorer browser.

  • Reconciling a Go Payment

    From the answer: Thanks for giving us additional details of your concern, MrsPSmith.... From the information you've provided, it sounds like you've sent an e-invoice to your customer and they clicked on the "Pay Now" button to make a payment.

  • What permissions do the different roles have in Quickbooks Go Payments?

    From the answer: Hi lmeer, At this time, defining a specific permission to a user is unavailable.... Though, the general user's information will show up once you assign a role to a user.

  • entering online payments

    From the answer: Good day,  water1610 .... You can receive payments and use the Undeposited Funds account.... Let me show you how.

  • App shuts down when trying to process credit cards

    From the answer: Hello  Mikempm ,   We can update your App to refresh your data.... This will clear up the used cache files created every time you use the app.

  • Credit card payment was voided but I can't delete the payment applied to invoice

    From the answer: I can help you with voiding the transactions, jlmoore.... When you voided the credit card payment from your merchant account, you'll need also to void from QuickBooks Online.

  • Partial batch release by

    From the answer: Thanks for reaching out in the Community, anusharma_78,   I'd be happy to answer your post about credit card payment.

  • How do I obtain my customer's email address automatically from the GoPayment App?

    From the answer: Let me help you add the email address to the receipt,  jj .... If you're trying to add an email to send a copy of a GoPayment receipt when processed, you can do it by going to the  Send a copy to option when a GoPayment receipt is processed.

  • Invoice showing “Print & Save”

    From the answer: Hello there,  iGoClean .... Thanks for reaching out to the Community about this.... I've found out that there is an ongoing investigation about receiving payments in QuickBooks Online (QBO).

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