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  • Unpaid Invoices

    From the answer: Hi there,  Arlenem .... You'll want to resend the invoice to the customer and check if it works the same.

  • Why does intuit ask me to create a new account when accepting client invite?

    From the answer: It's possible that the email address is new and isn't linked to an Intuit ID, Molly4.... Let the client delete you and invite you again.

  • Can I hide employee pay rate on the workers tab?

    From the answer: Hi LauraEast305-1,   The option to hide the employee rate (pay rate) on the Workers tab is currently unavailable.

  • How do I deal with an owner-occupied 2-family property in QBO?

    From the answer: Create cash type bank account from the chart of accounts, click new and create it.... do not link it online downloads deposit rent checks in that QB account, and when you pay for something that is rental associated, use that account to enter the payment.

  • I submitted a payment for a customer last Friday 1/11/19 via QuickBooks-Bank payments, and it still has not showed up in our bank account?

    From the answer: Good day, @lwheeler570 .... Welcome to the Community.... I just wanted to clarify if you meant processing a refund or receiving a payment?

  • How do I make the account for legal fees paid for financings available?

    From the answer: if you do not have a legal fee expense account in the chart of accounts, create one

  • Adding bank account

    From the answer: If you're asking how to add a Bank Account, on your left Menu click on Banking.... Then click on Add Account and follow the prompts.

  • New Quick Books update doesn't work on my Mac

    From the answer: Thanks for bringing this concern to my attention, @gabeok .... When you’re running a business during tax season, the last thing you should have to deal with is a blank screen in QuickBooks app after updating its version.

  • Sick Leave

    From the answer: Hi there,  eatennant .... The maximum number of hours field in QuickBooks Desktop is available to all employees, regardless if they are new or not.

  • "You are Signed in as"

    The big yellow box with this message is on all the time and I am unable to close any windows.  IS there a...

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