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  • Accountant 2018 taxes

    From the answer: It's nice to have you here in the Community, .... You may need to remove/delete and re-invite the accountant user, so your accountant will be able to access your account.


    From the answer: Glad to see you here in the Community,  user7703141426 .... I can help you with updating your billing cycle.

  • Sales tax center showing past due amounts from previous months in error

    From the answer: Hi  CincyTax , Thank you for letting us know that you're affected by this ongoing issue.... Let me help get this taken care of.

  • How to? Regarding: sharing with my accountant

    From the answer: Hi there, .... Thanks for posting here in the Community.... Let me help share some information about sharing and sending a file to your accountant.

  • Projects

    From the answer: Within QBO

  • Why are we being charged for an additional state filing?

    From the answer: Thank you for posting,  rculli0322 .... Let me share some information about our state filing fees.... If you are already subscribed to QuickBooks Online Payroll, filing for the current state is free of charge.

  • How can I regain access to the payroll for my clients accounts. Whenever I try to access it I get a screen that says sign up for yourpayroll. "No Account No Problem?

    From the answer: Good to see you here in the Community,  natasha .... Let me help you with fixing the error you've encountered when trying to access your payroll account.

  • Delete an accountant

    From the answer: To remove an accountant user: Select the   Gear   icon at the top, then   Manage Users .... In the   Accounting firms   section, find the name of the accountant you wish to remove.

  • How does a ProAdvisor display in Multiple locations

    From the answer: Hi there,  jaspen0429 .... Having an option to display multiple locations in searches for ProAdvisor is currently unavailable.

  • I applied a full bank deposit to one invoice. Need to reverse.

    From the answer: Hello there,  leslie.etheridge .... Let me help you reverse your bank deposit.... You’ll first need to create a credit memo, so the amount will reflect the total of the invoice, including the deposit.

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