Filter By
  • Email about confirming Intuit ID

    From the answer: Hi there, bdtaylor88.... There's a new authentication system that will require every QuickBooks Desktop Payments user to have their own user credentials to be used in QuickBooks for processing payments.

  • Trying to link QB payment acct, but it won't accept my login info. Unable to link payment account without signing in, and can't get signed in!! Have reset PW several times, and cleared the cache in IE

    From the answer: Thanks for letting me know what you're tried so far,  ryanpds .... If you're linking QuickBooks Online (QBO) to your Merchant account, please log in to your QBO account using a different browser (Mozilla, Chrome, or Safari) if you haven't already.

  • I need to cancel quick books that%E2%80%99s auto pay from my account

    From the answer: Hello there, Maxine1930.... To cancel the auto pay from your Merchant account, please contact one of our Merchant Phone Support Specialists.

  • QB Payments in Desktop and Readers/Fees

    From the answer: Hello there, @Orlando8300 .... Allow me to share some information about how QuickBooks Payments works.... Depending on the type of account you have and the nature of your business, QuickBooks offers different ways of processing payments from your customers.

  • Unpaid Invoices

    From the answer: Hi there,  Arlenem .... You'll want to resend the invoice to the customer and check if it works the same.

  • Receiving payments

    From the answer: Hi there, Kwitthaus!... When you access your profile in the Merchant center, there is a section called Deposit Account Information .

  • Intuit user ID

    From the answer: Hello there, zaco .... Thanks for reaching out to us.... I'm here to guide you to the right support so you can get the help you need.

  • I would like to use Quickbooks to accept credit cards. How can I make that possible? I am in The Bahamas

    From the answer: Hello there, @mariclarice .... I'm glad you asked.... Good news is, you can now accept credit cards in QuickBooks.

  • Echeck Processing Landing Page

    From the answer: Hi, lisa-b-salvatore.... Let’s report this unusual behavior to our QuickBooks Payment support team.... They can investigate the issue and help you fix this.

  • Splitting a bank payment to different suppliers

    From the answer: Greetings, .... Thank you for posting in the Community.... I'd be glad to assist you with being able to split the bank payment to different suppliers.

Qb community
Looking for advice from other business owners?

Visit our QuickBooks Community site.