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  • QB Pro Desktop - Void Direct Deposit

    From the answer: Hi there, wdpcpa3.... You can void the direct deposit paycheck even if it was already processed.... Before doing this, please be sure to back up your company file .

  • Intuit Online Payroll > Mac Desktop

    From the answer: Welcome to the Online Community, Cleahy.... I’m here to clarify why no there are no transactions showing in your register.

  • can't log in. What is your phone number?

    From the answer: Hello there,  tarastrong1 , If you're trying to log in to our Online Payroll, this was reported as an ongoing issue and our product engineers are diligently working together to get the program up and running again.

  • How to pay a deceased worker?

    From the answer: Hello there, .... I can furnish you with steps on how to process final paycheck for your deceased employees  in QuickBooks.

  • entered incorrect bank acct in direct deposit setup

    From the answer: Hi there,  tombrannon75.... The option to change the bank account is only available if the account is already verified.

  • how to set up SEP Ira in QB pro desktop payroll enhanced. Just start up

    From the answer: Hello, johnfilas.... Thanks for following all the steps provided by my colleagues and for sharing the results you’re getting.

  • I need to amend some of our 941's for 2018. Can I do that through Intuit Online Payroll?

    From the answer: Hello there,  finance ,  Thank you for reaching out to us here in the Community.... Intuit Online Payroll (IOP) currently doesn't support amended forms.

  • Employee Not Being Paid Overtime

    From the answer: Hi there,  NateBoyle .... I appreciate you for elaborating the situation and giving such detailed information.

  • NEED Help! switch from desktop to online, now I cannot file payroll form with desktop!

    From the answer: Hi BettyJaneB, Thank you for offering help.... Indeed, after almost 4 hours on the phone with " support" ( quotation for the fact that they barely know the product they were supposed to support), I finally came to this conclusion that this was what I had

  • how to run payroll checks for 3 periods

    From the answer: Hi there, .... I want to make sure you'll be able to process your employees' payroll for three periods.... Let's get this sorted out.

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