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  • New QB online windows app updated itself today and launches but will not show my company. From the greyed-out menu selections it looks like it has not loaded.

    From the answer: Hello there,  bob , Let's reset your app data so your company information gets displayed after logging in.

  • Opening balance problem

    From the answer: Hello, This is actually very simple.... Decide how far back you want to go with your banking transactions, lets say Jan 1 as example.

  • May I email our state "Notice Of Contribution Rate 2019" to you? What address should I send it to?

    From the answer: Hello there,  spiritwords , I'll be glad to share some details on how to email the state notice of contribution rate for 2019.

  • Can I cancel a VAT return where I put the wrong dates on the report

    From the answer: With QB desktop you can easily unfile vat in QB buy opening the vat control account and locating the VATUK#### gen journal dated as of the end date used when you made the mistake.

  • Accrual accounting purchases

    From the answer: Hello,   As far as QuickBooks goes, a PO is a NON-posting transaction.... No money is changing hands and no accounts are being affected.

  • Multiple Undeposited Funds accounts

    From the answer: Good day, ,   Thanks for getting in touch with us today.... I can share some insights about the Undeposited Funds account in QuickBooks Online.

  • QB shows an error message and won't open. Does anyone know how to correct this?

    From the answer: Let's refresh your browser to get rid of that error, nvmusicacademy.... Start with clicking the  Reload icon beside the QBO URL, or press CTRL + F5 on your keyboard.

  • Printing w2s if my payroll account is not active

    From the answer: Hi kelsey28,   You'll need to reactivate your payroll subscription for the Year-End filing.... To reactivate, please follow these: In your Dashboard, click on the  To Do link.

  • Cant print W2 on a remote desktop

    From the answer: Hi there yvettebusha, Let me help you print your W2 on a remote desktop.... Since you’re using remote access, you must have full admin rights to be able to access the printing option.

  • Budget reports

    From the answer: Hi @Detroit Design ,   You can pull up and customize the Budget vs. Actuals report to summarize your budget by department.

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