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  • Customer Payments are duplicated by transactions downloaded from bank.

    From the answer: Hello ,   Thank you for providing me with a screenshot of your duplicated payments.... You'll need to delete the deposit to remove the duplicate.

  • Can one ID use GoPayment on 3 different devices at the same time?

    From the answer: Thank you for posting here in the Community,  becky_cox .... Let me share some information about using the GoPayment application.

  • How to I switch my account from "Pay as you go" to "Pay Monthly and Save?"

    From the answer: Hello there,  emily.harris... , Let me direct you to our support who are equipped with in switching your QuickBooks GoPayment options.

  • W4

    From the answer: Hello there, .... Thanks for reaching out to the Community.... I can walk you through the steps for updating the W4 information.

  • When trying sign in on my iPhone, I get an alert "Sign in failed. To keep using GoPayment, please upgrade to the latest version." How to upgrade as instructed?

    From the answer: Thank you for posting,  nancy .... I can help you upgrade your GoPayment app to the latest version.... You can update the app in four easy steps from your iPhone.

  • monthly statement

    From the answer: Hello there, accounting8209.... Welcome to the Community.... I'd be glad to lend a hand with getting a monthly statement.

  • Reject Fee

    From the answer: Great to see you here, ,   Thanks for posting in the Community.... I want to make sure you get the answers you need with your Merchant Services fees.

  • GoPayment Transaction cancellations but charged

    From the answer: Hello there,  BNM .... Thanks for letting us know about this.... Since I want to make sure you are routed to the right support that can help you with GoPayment transaction cancellations, I suggest you reach out to our  QuickBooks Merchant Support Team .

  • Notification of ACH payment

    From the answer: Thanks for joining the Community, .... I'd be glad to help determine why you're unable to receive notification of ACH payments.

  • GoPayments - Auto creates a sales reciept

    From the answer: Hi there, .... Thank you for reaching out to the Community.... I'd be glad to help share some insight about importing transactions from GoPayments to QuickBooks Online and get this taken care of today.

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