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  • How do I process customer refunds by credit card?

    From the answer: Hello there, b.couell, Here's how you can process customer refund: Click Create (+) icon at the top.... Select Refund Receipt .

  • Why would I have two payments that were approved 3 days ago that are still showing as pending.

    From the answer: Hello there, meganferber1971, The lead time for the transactions to be posted on your bank will be 3-5 banking days.

  • Missing reoccuring transactions

    From the answer: It could be that the incorrect type of recurring transaction was selected, rachel7.... There are three types of recurring transaction, and only the  Scheduled type will process automatically.

  • My Client is in the Tour Business. They want to track profitability by Tour... what is the best way to do that?

    From the answer: My suggestion is to record all customers as 'customers' (duh), and create a separate sales item for every tour.

  • Set up categories in Products and Services

    From the answer: Hello cberry,   Thank you for posting here in the Community.... I'd be glad to assist you with any question you may have about custom templates.

  • prior year 1099 filing

    From the answer: Hello there,  maria , I'm here to help you get a 1099 copy for your contractor so he can file his tax return for 2017.

  • Is Intuit aware that we're getting kicked out of QBO?

    From the answer: Thank you for bringing this to our attention,  PatP3005 .... I'm here to help you resolve the error you've encountered when trying to go to your client's QuickBooks.

  • My free trail for quickbook self employed app was expired and I had an offer of 70% discount offered from deliveroo driving partner. But now it’s showing $ 9.99 per month

    From the answer: Hi Vaisakhuow,  Thanks for reaching out to us.... Discounts are only given to the first-time customers.... You can cancel your existing account and avail the 70% discount offered from Deliveroo Driving Partner.

  • C corp and personal loan

    From the answer: This would not be equity.... A C-Corp has stock and additional paid in capital.... These remain the same unless additional stock is sold or additional paid in capital contribution is made.

  • Account updates

    From the answer: The reasons why the account is not updating depend on the account you're referring to, Cyborg.... If your're referring to the account in the Banking page, you can check out these possible reasons: Your bank's website has an ongoing maintenance.

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