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  • Direct deposit

    From the answer: Hello there, .... I can help reverse a direct deposit transaction sent to an incorrect bank account.... You can easily file a reversal if you met the following criteria: Make sure that it's less than 5 days past the settlement date of the transaction.

  • Users Vs Licenses - QB Desktop Premier Upgrade 16 to 19

    From the answer: In the old days (until this year?) the retail versions of QB Premier always included multiple user licenses - I think you got 3 users with Premier and 2 with Pro.

  • Import not working

    From the answer: It looks like this is a duplicate post, Susan607.... Let me link you to the original thread where my colleague responded to your question.

  • Install in MacBook Pro

    From the answer: To run the PC version of QuickBooks on a Mac you have to run Windows in a Virtual Machine (using software like Parallels or VMWare).

  • error I keep getting everytime I try to do payroll forms

    From the answer: This error is caused by a file being read incorrectly, basha47.... There are several troubleshooting steps you can follow to resolve the issue.

  • Gift Cards, On account customer charges....

    From the answer: do a journal entry for the adjustment and use retained earnings for the offset account   ie debit RE, and credit gift card liability, 500

  • Moving QB to new machine

    From the answer: Greetings, .... Thanks for reaching out to us.... I’m here to share some information about moving QuickBooks using the Migrator Tool.

  • QB Mac 2019- Layout designer crash

    From the answer: Hello there, .... I want to ensure you're able to edit the invoice template in your QuickBooks successfully.

  • Issue with paying sales tax on QB?

    From the answer: Thanks for reaching out to us about paying sales tax, .... I've checked my resources to verify if there's an on-going investigation about this.

  • E-checks in QuickBooks desktop

    From the answer: It's great to have you here, .... I'm pleased to share some resources on how receiving an e-Check payments work in QuickBooks Desktop.

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