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    From the answer: Hello there,  krystal.tan... , Thank you for being part of QuickBooks.... Let me help you in creating an account in the Chart of Accounts.

  • I want to change the existing currency assigned to a customer from SGD to USD. How do i do that? Its not giving me an option to change it?

    From the answer: Thank you for posting here in the Community,  nikhil.joshi .... Let me share some information about setting up currency for a customer.

  • GST Input & Output Accounts set up

    From the answer: Hi  krystal.tan... , We can't make any sub-accounts for input and output tax.... QuickBooks Online is designed that all taxes are placed into the GST control.

  • Opening Balance & Bank

    From the answer: Thanks for reaching out to us here in the Community, krystal.tan.... I’m here to answer all of your queries about managing your bank account’s opening balance.

  • why can't view the bank record?

    From the answer: Greetings, Andy.... When you first  connect your online bank and credit card accounts , QuickBooks Online automatically downloads the last 90 days of transactions.

  • Customised invoice templates

    From the answer: Hi there,  asmita .... You can manually do this in QuickBooks Online.... Add the PO number on the customer's packing slip, and then you can create a custom field on the invoice template.

  • Banking connection issue (Error 101)

    From the answer: Hello  jenny.pham... , Let’s sort out this issue with your banking connection.... Let’s start by checking if there’s any error message or notification on your bank’s website.

  • moving QB to a new computer

    From the answer: You need to go to File in the tools of your Home Page of your old QB and Back Up onto a removable memory stick/device.

  • Can't connect my bank account. Keep getting error 101 for 2 days straight.

    From the answer: Hi hello, The error 101 falls into the category of general script errors.... I encourage you to report this to our engineers.

  • How to change the Form name from Estimates to Quotation?

    From the answer: Hi oditspteltd, great to hear from you! Changing the name would appear as Quotation as per the steps you've done.

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