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  • Record Equipment received from Grant

    From the answer: use make deposits to a cash type account, select the grant income account as the source account for the deposit   then use the cash account to "buy" the fixed assets, after you set up the fixed asset account(s) naturally

  • Qb for mac 2019. Crashing on transition page

    From the answer: Hello there, .... Let's uninstall and reinstall your QuickBooks for Mac.... There are some functions in QuickBooks that are damaged and need to be fixed through uninstalling and reinstalling.

  • Reconciling Credit Card - Vendor Address will not complete

    From the answer: Hi there, .... I'm here to help figure out why the vendor's address information does not populate.... Generally, the payment address should auto-populate when choosing the vendor.

  • Signature printing BELOW line on checks

    From the answer: Hi there, lootie2shoes.... Just in case you haven't tried already, please click the File menu and select Print .

  • Unable to view videos in Setup and Go

    From the answer: We've received multiple reports the same as yours,  Susan .... Our engineers are working their best to have this issue resolved as quickly as they can.

  • Missing Data

    From the answer: It's nice to have you here in the Community, ,   I want to make sure you're able to retrieve your Quickbooks data file so you don't throw off your books.

  • Restore my Backup File to QB 2016 on a MAC

    From the answer: Try opening the working file first, the default location is the documents folder.... If you can't find it from a finder window or spotlight search for .qb2016.

  • ICloud Document Sharing and QuickBooks Desktop for Mac 2019

    From the answer: Thank you for upgrading your QuickBooks, .... We're happy to work with you again in managing your business.

  • Payment method column in customer view

    From the answer: Hello there, .... Currently, the option to add the payment method column in the customer center isn't available in QuickBooks Desktop (QBDT) for Mac.

  • Losing transactions in QB for Mac 2019

    From the answer: Hello there, .... I'm here to share some ways to avoid missing your recorded transactions.... When using the multi-user mode in QuickBooks Desktop, once the administrator turns off the server where the company file is saved, other users won't be able to open

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