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  • When I manually key a credit card I have to enter all the information twice for the transaction to go through. I dont get a declined message on the first try.

    From the answer: Thank you for trying to reinstall the app to resolve this,  bonnellplumbing .... Let me route you to our Customer Support who can help you sort this out.

  • Payment

    From the answer: Thanks for posting your question in the Community, JNR Towing,   I'm here to provide information about how invoice payment works in QuickBooks Online.

  • 1 Credit Card Transaction for Multiple Customers

    From the answer: Thank you for providing the complete details of your concern, QuestNikki.... Let me point you in the right direction on recording a single credit card payment for the law and medical school's invoices.

  • Can't turn on Payments

    From the answer: Welcome to the Intuit Community, Saul Bustamante.... Thanks for being part of the QuickBooks.... To get the Payments feature working again, let’s configure your Internet Explorer browser.

  • Reconciling a Go Payment

    From the answer: Thanks for giving us additional details of your concern, MrsPSmith.... From the information you've provided, it sounds like you've sent an e-invoice to your customer and they clicked on the "Pay Now" button to make a payment.

  • What permissions do the different roles have in Quickbooks Go Payments?

    From the answer: Hi lmeer, At this time, defining a specific permission to a user is unavailable.... Though, the general user's information will show up once you assign a role to a user.

  • entering online payments

    From the answer: Good day,  water1610 .... You can receive payments and use the Undeposited Funds account.... Let me show you how.

  • App shuts down when trying to process credit cards

    From the answer: Hello  Mikempm ,   We can update your App to refresh your data.... This will clear up the used cache files created every time you use the app.

  • Credit card payment was voided but I can't delete the payment applied to invoice

    From the answer: I can help you with voiding the transactions, jlmoore.... When you voided the credit card payment from your merchant account, you'll need also to void from QuickBooks Online.

  • Partial batch release by

    From the answer: Thanks for reaching out in the Community, anusharma_78,   I'd be happy to answer your post about credit card payment.

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