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  • Reinstall quickbooks

    From the answer: Hello Aspen Creative,   You'll want to download the software and restore your back up company files.... Let me help you with the steps so you'll get started.

  • Hard Drive Failure

    From the answer: As recent as 2017?... You do not need to wait for anything.... Download a fresh install from your intuit account at

  • Multi-User Mode and Secondary Company

    From the answer: hi @ Amecpa , Yes you can have more than one company file to be open by your user.... Say you have 2 company files and 5 users using Premier edition.

  • work order

    From the answer: Hi there, safeguardpc1.... For now, creating a work order in QuickBooks is unavailable.... You might want to use estimates instead as a workaround.

  • How do I apply one check to two separate accounts? Same customer/payer but they have two separate accounts.

    From the answer: Do this by creating one parent customer and then making the two customers  sub-accounts (jobs) of that customer.

  • When export report as excel file, date type is variable.

    From the answer: We can fix the date format within Excel, gho gho.... The date format on the exported reports must be the same with the computer's date setup.

  • trouble restoring backup

    From the answer: hi @ horseshowmgr , Try downloading QBB file to your local computer and restoring it.... Second option, access your QuickBooks by remote application (Teamviewer or other apps) or ask someone to send your QBW file to cloud.

  • How do I get my credit card account into the dropdown for doing a bank feed?

    From the answer: Hello there,  Vista .... Thanks for getting back.... I want this to be taken care of.... Since you're still unable to see the credit card show up in the drop-down for Bank Feed, I'd recommend contacting our  Customer Care Team  so they can conduct a deeper inves

  • Sales Report With Customer Contact Information?

    From the answer: It's nice to have you back, .... I can help share some steps on how you can customize your sales report in QuickBooks Desktop depending on or desired set up.

  • Change inventory item to non-inventory item

    From the answer: Even if it were possible you should not do it if the 'inventory item' has history that spans back into prior closed period(s).

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