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  • Is there a way to default uncheck the print later box in Create Purchase orders?

    From the answer: Happy to have you here in Community again, akpowell .... I'm here to help share information about creating Purchase Order.

  • Home page says to reactive. My account says it is active. Can only update my card through accessing my account outside of Qb. Can't get payroll to work.

    From the answer: Running payroll is important to any businesses,  accounting .... In your case, we'll have to check your payroll account and verify if it's already reactivated.

  • Customer Summary total doesn't match Customer Detail total

    From the answer: Good day,  Susan607 .... What specific customer's report did you pull up in QuickBooks Desktop for Mac?... If you're referring to the Sales by Customer Summary and Detail reports, the information should match.

  • Not all of my transactions are pulling into quickbooks

    From the answer: Hi there, .... If you're referring to your bank transactions that are not downloading.... You may need to update your bank account to ensure all transactions are pulling/importing into QuickBooks Desktop (QBDT).

  • downloading transactions

    From the answer: I'd be glad to help check your account, .... One reason why you can't find the account is when the account was made inactive.

  • Quickbooks Messenger

    From the answer: I hope you're doing good today, Tommy62.... For now, the admin user is unable to view the log of conversations between users.

  • I submitted Form 941's on 7/19; my audit trail report states it was sent to intuit for processing but I have not recieved any further correspondence

    From the answer: Hello there, Kim.... When you e-file a payroll form, you'll receive an email notification letting you know if it was accepted or rejected.

  • Sales tax payable account

    From the answer: Hi  boycehund , You can set up sales tax items for each state where you collect sales tax.... Let me guide you how.

  • Quickbooks Pro 2019 Desktop

    From the answer: No.... You cannot back save into an older version.... Choices.... Client must upgrade to same version as you.... Or you have to use your own 2016 version if you ever had it (#1 reason to install newer versions alongside older and not replace them)

  • Paid Family Medical Leave

    From the answer: Thanks for posting here in the Community, .... To answer your question, WA – Paid Fam Med Leave Emp payroll item is for the Employee portion, while WA – Paid Fam Med Leave Co is for the Employer or company.

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