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  • Is there a way to default uncheck the print later box in Create Purchase orders?

    From the answer: Happy to have you here in Community again, akpowell .... I'm here to help share information about creating Purchase Order.

  • Not all of my transactions are pulling into quickbooks

    From the answer: Hi there, .... If you're referring to your bank transactions that are not downloading.... You may need to update your bank account to ensure all transactions are pulling/importing into QuickBooks Desktop (QBDT).

  • Customer Summary total doesn't match Customer Detail total

    From the answer: Good day,  Susan607 .... What specific customer's report did you pull up in QuickBooks Desktop for Mac?... If you're referring to the Sales by Customer Summary and Detail reports, the information should match.

  • How to account for credit card charge & refund not tied to a QB transaction

    From the answer: Thanks a lot for sharing the complete details of your concern, Steeler.... You processed the refund correctly.

  • QB 2018 Pro locks up when emailing through Outlook

    From the answer: This is an on-going issue, Chris.... Some of our users are also experiencing the same thing.... This can be caused by a damaged QuickBooks or Outlook installation.

  • Quickbooks Messenger

    From the answer: I hope you're doing good today, Tommy62.... For now, the admin user is unable to view the log of conversations between users.

  • downloading transactions

    From the answer: I'd be glad to help check your account, .... One reason why you can't find the account is when the account was made inactive.

  • Payroll Liabilities.

    From the answer: Hi there, @ swakefield ,   Let's delete the adjustment so the credit balance will show up on the liability report.

  • Quickbooks Pro 2019 Desktop

    From the answer: No.... You cannot back save into an older version.... Choices.... Client must upgrade to same version as you.... Or you have to use your own 2016 version if you ever had it (#1 reason to install newer versions alongside older and not replace them)

  • Invoiced a customer sales tax in June , they paid a month later minus the sales tax. We had already paid our Sales Tax. How do i Adjust this

    From the answer: Hello there, .... You can adjust the sales tax amount from the previous month then manually adjust the invoice sales tax amount to zero for the next month.

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