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From the community
I downloaded my bank statement, and when I add a payee it automaically chooses the wrong account. I have tried to change it, but it will not let me. How can I fix this?
From the answer: Hello JuliaB, When there's an expense account selected in the vendor profile, that's the reason why you can't change the category of a bank transaction.
- JuliaB
- QuickBooks Desktop, United States
- 1 answer
- last activity
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From the community
Multiple buisnesses
From the answer: How's your business doing, Ekim?... A company is equivalent to one QuickBooks Online subscription only.... Though, we can use the same login credentials when setting up a new company .
- Ekim
- QuickBooks Desktop, United States
- 1 answer
- last activity
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From the community
"i have quickbooks mac 2016 and my accountant who has windows pc asked me to send a backup of my quickbooks file and that the file has the extension .QBB or .QBW. How do I do that?"
From the answer: Hello there, sbd1.... Welcome aboard to the QuickBooks Community.... It would be my pleasure to help you create a backup copy of your company file in QuickBooks Desktop for Mac.
- sbd1
- QuickBooks Desktop, United States
- 1 answer
- last activity
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From the community
Invoice Balance Due Does Not Match (Correct) Amount In Transaction History
From the answer: There must be other 'open items' in that customers account - unrelated to the invoice you are working on.
- glasses
- QuickBooks Desktop, United States
- 1 answer
- last activity
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From the community
Overpaid rent to a new owner
From the answer: You don't do anything differently for New Owner, than for Old Owner.... You use the new Payee Name.... Your initial Title states you already Overpaid the new owner; if so, you underpay next time, to have the Total of the two times be what it was supposed to
- doverents
- QuickBooks Desktop, United States
- 1 answer
- last activity
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From the community
I am unable to reconcile a bank account becasue the ending balance is a negative number. How do I enter this?
From the answer: Hi, firstlorien.... I tried to replicate the process and I was able to enter a negative ending balance in QuickBooks.
- firstlorien
- QuickBooks Desktop, United States
- 4 answers
- last activity
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From the community
Post-updating
From the answer: Hello there, .... Thank you for choosing QuickBooks Mac as your accounting partner.... Allow me to chime in and share some information.
- paul
- QuickBooks Desktop, United States
- 1 answer
- last activity
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From the community
Quickbooks for Mac Desktop
From the answer: Hello, .... Thanks for posting in the Community.... I'd like to help share some information about QuickBooks Desktop Mac.
- Srednas1
- QuickBooks Desktop, United States
- 1 answer
- last activity
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From the community
Can Quickbooks for Mac 2019 import all my information from Quickbooks for Mac 2015?
From the answer: It's nice to see you here today, , That's a great question!... I can share some information about the upgrading your QuickBooks Mac software.
- hokahey
- QuickBooks Desktop, United States
- 1 answer
- last activity
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From the community
How to upgrade Company File from Older Version?
From the answer: Hello there, .... Thank you for posting here in the Community.... I'd be glad to help upgrade your company file successfully.
- Shraddhavani
- QuickBooks Desktop, United States
- 1 answer
- last activity

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