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  • Paid invoice but not deposited

    From the answer: There's no need to worry,  bowigg .... In QuickBooks Merchant Services, the deposit will take 3-5 banking days before it will reflect on your bank account.

  • Create and manage your Payments user ID

    From the answer: Thanks for reaching out and raising this situation to our attention, LLG2,   Let me get the help you need to ensure you'd able to add user in your mechant account.

  • Credit card convenience fee

    From the answer: Sending good vibes to you,  pwoodward .... Let me help and get you pointed in the direction so you can notify your provider about credit card convenience fee.

  • How to re-invite a user in the merchant services?

    From the answer: Hi there, .... To re-invite the user, you may need to delete it first and add the user again.... It's my pleasure to help guide you how.

  • How do I update my go payment app?

    From the answer: Hello there,  hovenkampsproduc , I'm here to guide you updating your QuickBooks GoPayment app and get you back to business.

  • Tip reporting

    From the answer: Welcome to the Community, Pitmaster.... I'm here to take care of you.... Let me help you run a report for the credit card tips from GoPayment.

  • Process a payment ifrom multiple Merchant Service Centers?

    From the answer: Hello, .... Thank you for posting in the Community.... I'm here to lend a hand with importing your payments from outside merchant processing company.

  • How do I get a blank field for "invoice" or "customer reference" entered at time of purchase?

    From the answer: Thanks for taking the time to post here in the Community,  sgale .... Just to verify, do you want your customer to have a blank invoice as his reference so he can enter the details at the time of purchase?

  • I want to know why we were charged on our credit card on 3/16/2019 for $3,625.20?

    From the answer: Hello,   This is a public user community board.... No one here has access to your account or can discuss billing issues pertaining to your account.

  • Payment Processing

    From the answer: Hi there, .... I'd be glad to help guide you to the right support who can check this further for you.... To check why the transactions weren't processed immediately, it would be best to get in touch with our Merchant Services Support Team .

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