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  • deleting an item from a sales order and invoice

    From the answer: Hello there, .... Let me help share some information about deleting an item from an invoice in QuickBooks Desktop.

  • Employee Record Problem

    From the answer: Hi there, TommyBCyp.... Rebuilding data, running the File Doctor, and reinstalling QuickBooks are just some of the troubleshooting that we usually recommend in cases like this.

  • Calculate 30% down

    From the answer: Hello ChefAlsGal!... Yes, this can be achieved through progress invoicing.... You'll want to create an estimate for 100% of the job.

  • quality of customer service

    From the answer: This isn't the kind of experience that we've like you to have, .... First of all, I want to make sure that your initial issue has been resolved.

  • Journal entry created in the register is not reflected in GL Transaction detail balance. Other journal entries do.

    From the answer: Hello there, .... All created journal entries should show up on your the General Ledger report.... Let's go ahead and check on your JE's set up to get this issue sorted out.

  • Cannot update file

    From the answer: Hello there, .... Updating a company file will require the Administrator's login to proceed with the process.

  • reconciliation

    From the answer: Sort the reconcile list not by the cleared status, but by date or some other column.

  • sick accruing hours - how to deduct them from available to used?

    From the answer: When you pay the employee for sick time, use a sick pay item.

  • Dead Stock

    From the answer: To Find Zero Sales since QBO doesn't have an Aging Inventory report like it should: On one spreadsheet, pull “Sales by Product Service Summary” for specific Parent Co. (all Products are too much for report for us anyway).

  • To-Do List

    From the answer: Thank you for bringing this to my attention, .... I've tried checking if there are any reported issues about using the reminders and To-Do List in QuickBooks, however, there are no similar cases about this odd behavior.

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