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  • Install compatible hardware drivers for Point of Sale

    From the article: To begin work in Point of Sale, all compatible peripherals such as barcode scanners, receipt printers, pin pads, and other hardware needed to run your business must be set up and configured properly.

  • How to make sure you receive important email messages from Intuit

    From the article: If you're email account isn't receiving messages from Intuit's  do_not_reply email address there are several simple steps you can take to fix this problem.

  • Recent changes, improvements, and fixes in QuickBooks Mac Desktop 2016

    From the article: The following changes, improvements, and fixes were made to QuickBooks Desktop for Mac 2016.... Later releases (ones with higher numbers) include all changes in earlier releases.

  • Download your file

    From the article: Your file is now fixed and ready to be downloaded!... Go to File Exchange .... Sign in with your Case Number, Email, and PIN.

  • Clean up your workspace

    From the article: It may be a challenge to differentiate your new company file from the old file especially when you just restored a new version.

  • Explore your file

    From the article: After you open the fixed company file, run reports in both the fixed and old file and compare the information to see if there are missing transactions.

  • Troubleshoot multi user issues in Point of Sale

    From the article: Here are the recommended solutions to resolve multi-user issues in Quickbooks Desktop Point of Sale.... The issues you are experiencing may vary from the workstation not connecting to the server to any of the following: Error: Fixing the Connection Error

  • Merchant Services in Point of Sale with MFA and Token expiration.

    From the article: Point of Sale is introducing changes to the security of your merchant services that will require authentication of your payments account periodically.

  • Resolving Potential Data Issues

    From the article: Keep getting error messages or seeing unusual behavior?... Run the Rebuild Utility From the Quickbooks Utilities menu, choose Rebuild Data .

  • Void or refund transactions in QuickBooks Payments

    From the article: Per Payment Card Industry (PCI) regulations, a refund processed through credit card must have an original offsetting sale prior to being issued.

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