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  • How do I add a new item to the chart of accouts?

    From the answer: Hi, .... Adding items in your chart of accounts is easy with QuickBooks Online.... Let me show you how.... Click on the Gear icon, then choose Chart of Accounts .

  • How do I change my check register back to "paper ledger mode"?

    From the answer: Welcome to the Community, .... I can help with adjusting your register.... Here's how you can switch your registration to Paper Ledger Mode :   Navigate to your register.

  • Can you please help me to see my accounts again

    From the answer: Thanks for joining the Community, .... I'd be happy to help with your accounts.... So that I can provide you the best resolution, could you please let me know which accounts you're unable to see? Also, it would be helpful to know what happens when you try to

  • How do I change User Type if no drop down menu appears?

    From the answer: Good afternoon, ck12.... You've come to the right place for assistance with QuickBooks.... I'd be glad to help you with changing the type for one of the users.

  • I have to record an amount as interest expense QB won't let me do this. can you help me.

    From the answer: Good day, .... I hope you're having an awesome week so far.... Can you provide some further details on what's preventing you from creating an interest expense in QuickBooks Online?

  • What is the customer service number please?

    From the answer: Thanks for posting in the Community, .... I'd be happy to help you with speaking to customer service.... QuickBooks Online has a callback feature for users to speak with an agent from the Customer Support team .

  • What to do with bank feed transactions that I don't want to add ?

    From the answer: Thanks for joining the Community, .... I'd be glad to help with your bank transactions.... If you don't want to add the transactions, you can exclude them.

  • All of a sudden I can't get into the "Invoices" section, why?

    From the answer: Welcome to the Community, .... I'm here to lend a hand with accessing the Invoices section.... If a user encounters unexpected behavior, like not being able to access a section of their account, it's generally recommended that they clear their browser's cach

  • How do I correct liability payments made in write checks instead of pay liabilities in on line version?

    From the answer: I'm glad you reached out to us, paula15.... It's my pleasure to help correct your liability payments that are showing as unpaid in QuickBooks Online (QBO).

  • How to I enter fixed assets into a budget? It appears that it is only possible to create a P&L.

    From the answer: Hi Shiella,   Thank you for your response.... It is very disappointing to hear that QB Budgeting doesn't include fixed assets - budgeting without consideration for planned fixed asset purchases would not be a wise practice for my business, so this makes

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