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  • Viewmypaychecks emails

    From the answer: Hello there, @amyk311 .... We have received reports with other users getting the same issue about employees who were unable to receive email notification after the pay stubs has been uploaded (ViewMyPaycheck).

  • I NEED TO CHANGE THE NUMBER ON THE ADDRESS ON MY W-2'S ARE CORRECT

    From the answer: .

  • I do not offer retirement plan to employees, why does NJ-W-3 wants me to put "P" in order to transmit form?

    From the answer: Hi there,  yuan_tianfu ,  Thank you for bringing this to my attention here in the Community.... In Intuit Online Payroll (IOP), here are the possible reasons why it prompts you to enter “P” on your employees when submitting the NJ W-3 form: One or all of

  • W2

    From the answer: Hi Momof2,   You can open your  To Do tab, and you'll see a link to view, print, or e-file your W-2 forms and you see an option to print it.

  • Payroll subscription renewal

    From the answer: Hello there, Admin68 .... Thanks for taking the time to reached out to us.... I want to make sure that you're able to get the assistance that you need.

  • My QB payroll says I did not send it. I did send it and have the receipts. How do I fix this

    From the answer: Good day, @stjohnsec .... Rest assured, I'll help you determine what steps are necessary to fix this.... Do you mind clarifying what it is that your QB Payroll says you did not send?

  • can't e file w-2's

    From the answer: Hi there, .... Thanks for reaching out to us here in the Community.... I'm here to help make sure that you can e-file W-2s in QuickBooks Online (QBO).

  • Can I recall an efiled w-2

    From the answer: Hello there, JAS124.... When some of the numbers changed after submitting the W-2 form, you'll have to file a W-2c form to correct it.

  • 1099 e file

    From the answer: Refreshing your browser is all we need to let the program accept the vendor's EIN, elliotahdcp.... To start, kindly click the Reload icon beside the site's URL.

  • Is anyone else frustrated by the metadata that is appearing the face of the 2018 W-2s?

    From the answer: Could you please provide a direct dial?... We ordinarily do not email with client's employees as we do not have the resources to vet the legitimacy of each sender.

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