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  • Card reader errors

    From the answer: We'll help you investigate the cause of these errors, NWFJames.... I'd recommend reaching out to our Point of Sale Phone Support Team.

  • Why do reconciled transaction keep coming up when I reconcile a bank account? Is there a way to clear previously reconciled transactions?

    From the answer: Do you mean transactions from a previously completed reconciliation?... As in you completed February and check 123 was cleared and now in May for April recon check 123 shows up as not cleared?

  • the pdf files to print payroll checks will not create%0D%0A%0D%0A

    From the answer: Hi ,   Let's get you back up and working with your payroll checks.... If your browser is unable to generate a PDF file for payroll checks, I'd suggest printing them using a private window.

  • Pro Advisor support

    From the answer: Hi, .... Thanks for taking the time to reach out to the QuickBooks Community.... I want to ensure you get the support you need, I'd be glad to help you out here.

  • Inventory Tracking

    From the answer: Jumping in to answer your question, alicia5699.... The option to automatically stop you from overbooking an inventory item is currently unavailable in QuickBooks Online.

  • Can a second credit card refund be issued to same transaction? We initially refunded $75.00 in error, should have been $80.81 w/tax total. Refund due $5.81 back to cc

    From the answer: Yes you can refund the remaining balance of $5.81, rbaines.... Let me walk you through the steps: Click the Plus (+) icon.

  • Direct deposit

    From the answer: Let's make sure the Direct Deposit setup is complete, stephanieh727.... After you filled out the form to sign up, did you verify your bank account details?

  • Peachtree 2011 conversion using the SAGE 50 Conversion Tool

    From the answer: Hi SPAR927,   I appreciate you reaching out to us about your Sage 50 conversion issue.... The QuickBooks Conversion Tool  is a free program to help you convert your Peachtree data to QuickBooks.

  • Payment not depositing

    From the answer: Hello there,  Cplaszensk .... Thanks for letting us know about this.... I want to make sure you are pointed in the right direction.

  • Skip data verification when backing up

    From the answer: Hello there  Yo1 ,   You can change the backup settings to "No verification" to skip this process.... Let me help you how it's done.

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