Filter By
  • How do I recolince an expensive which has been paid by a differnt account which is not linked to QB.

    From the answer: If you are a sole trader it is equity investment, and ltd it would a loan to the company (liability) pay the expense from a cash bank account, then make a deposit in the same amount and use equity investment or the liability account as I mentioned

  • Pound sign changes

    From the answer: Hello Frances, Please make sure to press Shift + # .... Otherwise, if the same thing happens, you can use the incognito window  Ctrl + Shift + N .

  • Unable to add new user in Global edition.

    From the answer: Hi  ukcloudproadviso , Sometimes, it's an error on the web page that's causing the lag.... Let's try accessing your account through a private browser.

  • Are others aware of the bugs in the foreign exchange functionality in QBO? Is there somewhere these can be logged? It is getting worse, it seems.

    From the answer: Thanks for dropping by to the Community,  saledgers !... Let me help you sort out the foreign exchange functionality so you can get back to business.

  • How do you cancel a clients subscription if it is paid via wholesale billing? The client however they want to cancel the subscription not to transfer the billing Thanks

    From the answer: I can get you the right help,  Andrew .... Our Email support team have tools to pull up your account and cancel the subscription for you.

  • Sales manager

    From the answer: Hi Fashia and welcome to Community.... Sorry to hear about your experience so far.... The sales department predominately deal with sales and not offer support with the product after the sale.

  • How do I enter into QBO Payroll, bank payments to NEST pensions ?

    From the answer: As I thought.... I was hoping you we're going to give me a different answer, as the payment doesn't match my liability, and I must have another issue to fix !

  • How do I clear a VAT exceptions report?

    From the answer: Thanks for visiting the Community,  sales .... Let me address your VAT query.... You get a VAT Exception report when there are changes to any transactions included on the previous filing.

  • My wage category

    From the answer: Hello Des,   You can tick the box on the left hand side of the transaction and click 'mark as personal' so the transactions do not show on your VAT record.

  • Client that wants to move to my wholesale Account?

    From the answer: Hello TheEquityLab,   Welcome to the Community - thank you for your question!... You will first need to have access to the client's account.

Qb community
Looking for advice from other business owners?

Visit our QuickBooks Community site.