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  • Quickbooks app

    From the answer: Hi there, Alex.... It could be that there was an internet interruption while connecting to our server.... To refresh the data, you can sign out and sign back in.

  • upgrade from QBSE

    From the answer: Hello the_real_clare_davis,   You cannot upgrade to the small company product - you will need to cancel your Self Employed product and take out a new subscription with QuickBooks Online.

  • Updating my invoicing info on my invoice template

    From the answer: Hello Sandy D   If you need to change this you can go to the cog in the top right>account and settings>advanced>construction industry scheme>UTR no.

  • BUG -> No option to say class 4 NI exempt

    From the answer: Hello there, Freelancer5555.... Class 4 is available in QuickBooks Self-Employed.... It's possible that your profit didn't reach �8,164 that's why the option is unavailable.

  • Adding invoices as income on Quickbooks self employed.

    From the answer: Hi Jlo31,   Thank you for contacting the Community.... You are right, when you create an invoice on Self Employed this will not post to your income/expenses as it is there so you can sent a copy to your customers.

  • Uber Transactions not being allowable expnse

    From the answer: Hello there, Pearson87.... Let's make sure to categorize the Uber rides under Travel expenses , not Car and van expenses.

  • How to send an invoice to two different e-mail addressees in one go?

    From the answer: Hi Maz,   We listened to the requests about this and our developers are already working to add another field for another email address.

  • QBSE and what category to use for these?

    From the answer: Hello, Thank you for your question.... Regarding the pension income are you wanting to class this a personal income separate from the business?

  • Payment date for invoices - entering old or batches of information

    From the answer: Thanks for choosing QuickBooks Self-Employed as your accounting system, Aitch.... We don't want you to feel upset on your first few days of using our system.

  • Error: Uh-oh, looks like we ran into some trouble importing this file. Delete any blank lines in the file, and try again. If you see this message several times, go to Help > Contact us

    From the answer: Hi I've been in contact with QB help desk but after 5 days and 15 emails I still dont have an answer.

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