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  • Company id [removed] Why my boss also receive email if i upload some documents for my client under shared documents?

    From the answer: Glad to have you here in the Community,  mariyam .... It could be the Email me a copy at box is selected.

  • Payroll for disabled people who receive Direct Payments

    From the answer: Hi Grove Package   You have to have an active subscription to enable you to attach/run one of our payroll systems.

  • Change VAT end for VAT period

    From the answer: Hello edwardj,   Select Prepare return on this period, you will then be able to change the end date at the top of the page.

  • Issuing a refund in QBSE

    From the answer: Hello WildRosamund   If the bank account has pulled in the expense of refunding your customer Yes it would be a case of then categorising the transaction.There is not a refund category though we have included a link in this post which explains the ca

  • Credit card refund from supplier for purchase?

    From the answer: Hey Rafiq,     To record the refund you would need to create the initial bill for the whole purchase amount and then create a supplier credit linked to a bank deposit with the details below:     1.

  • Can I run a report showing customers who are over their credit limit

    From the answer: Hello PaulaFell,   Welcome to the Community - thank you for your question!... There is no option for a report like this in the Online product.

  • Handling Izettle and cash receipts on one invoice.

    From the answer: Hi Theocor   You will have to create two separate sales receipts, one relating to your daily cash sales and the other to your Izettle, you will also have to create a product for both cash and for Izette.

  • Entering a cash expense.

    From the answer: Hello DIckens   Is the cash withdrawn from a business account or is it a personal account?... We would usually advise one of two ways to show this.

  • mileage disappeared from mobile app

    From the answer: Hello TP82   We did have an issue which was reported to our engineers regarding the app showing zero deductions.This has been fixed in the latest app version,if you can delete and then reinstall the app it should be resolved.The latest version is 5.2

  • Choosing how to categorise inventory/sales of products.

    From the answer: I have a workaround for you,  Siubtronix Ltd .... You can make each item billable to customers when creating a bill in QuickBooks Online (QBO).

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