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  • Issuing a refund in QBSE

    From the answer: Hello WildRosamund   If the bank account has pulled in the expense of refunding your customer Yes it would be a case of then categorising the transaction.There is not a refund category though we have included a link in this post which explains the ca

  • mileage disappeared from mobile app

    From the answer: Hello TP82   We did have an issue which was reported to our engineers regarding the app showing zero deductions.This has been fixed in the latest app version,if you can delete and then reinstall the app it should be resolved.The latest version is 5.2

  • Bank error

    From the answer: Hi ,   I'm here to lend you a hand and get your online bank connection up and running again.... Check out these things you'll need to keep in mind when you're trying to connect a bank: Ensure that you're using the same correct user name and password.

  • Nationwide Building Society

    From the answer: Thanks for letting me know about this, .... I'd like to ensure that you'll be able to run the QuickBooks Self-Employed with no issues.

  • missing bank transactions

    From the answer: Hi mja388   We would be grateful if you can clarify a few things.... When you imported the CSV was it successful, did it add any new transactions to the for review page?

  • Costs of goods for resale

    From the answer: Hello there,  Becky93 .... QuickBooks Self-Employed (QBSE) doesn't have a specific category cost of goods sold or inventory.

  • Lost HSBC connection

    From the answer: Hi Dotty R   Can we ask you try in the browser you are using clearing the cache and cookies,closing the browser,opening the browser,log in to QuickBooks Online and then navigate to the banking tab and then click on update.Do the transactions update?I

  • How do I add Interest Earned in to Self Employed

    From the answer: Hi Phillip welcome to Community,   Without the bank connection have you been manually importing your transactions on CSV or creating manually?

  • Receipts In A Different Currency

    From the answer: Hi richv100,   The ability to keep track of multiple currencies isn't available in QuickBooks Self-Employed.

  • Assigning future bank transactions a category

    From the answer: Thanks for visiting us here in the Community, David2020 .... I'm here to get the help you need in categorising your transactions.

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