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  • Change email address sent with invoices out to clients

    From the answer: Hello there, and ,    I'll help ensure both of you are able to send your invoices with the correct email address.

  • Receipt forwarding issue

    From the answer: Hi LauraOW   Are you able to login to your account and you are receiving the message?... We would be grateful if you can PM us on Facebook or DM us on Twitter with the email address associated with your QuickBooks account to enable us to assist you furth

  • Mark Transfers to accounts that can't be linked

    From the answer: Hello there, humancstand.... You can instead import your transactions through into QuickBooks Self-Employed though CSV file.

  • Mileage recording

    From the answer: Hello countrycarsmaidstone,   Welcome to the Community - thank you for your question!... To clarify, does the system not allow you to post mileage manually?

  • Entering Bank Transactions Manually?

    From the answer: Hi Nicola   Are you using the QuickBooks Online or the Self Employed package?... If you are scanning the  statement in what file type are you saving as?

  • Connecting a Clydesdale account

    From the answer: Hello JMaclean72,   It usually means the bank is currently going through maintenance, or is down.... Which browser are you using?

  • Duplicate Invoice numbers in error

    From the answer: Hello CompletelyPC,   Does it also auto-fill any other information on the invoice, or is it just the number?

  • Quick books self employed - add product or service box

    From the answer: Hello Dwma1970,   Could you please send over an example of the text you are entering into this box?... Thanks,   Talia

  • CIS in QuickBooks Self Employed

    From the answer: Hello Andy Bates,   CIS is only a feature offered in our Small Business products, not Self Employed.... If you need to use this feature, you will have to cancel you self employed account and take out an Online subscription.

  • I don't want to connect to my bank account before I am confident in using Quickbooks. Is this possible

    From the answer: Thanks for contacting us on Community.... You don't need to connect your bank to QuickBooks Online to start using the system you do have the opportunity to add manually or connect your bank at a later point.

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