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  • Quickbooks app

    From the answer: Hi there, Alex.... It could be that there was an internet interruption while connecting to our server.... To refresh the data, you can sign out and sign back in.

  • BUG -> No option to say class 4 NI exempt

    From the answer: Hello there, Freelancer5555.... Class 4 is available in QuickBooks Self-Employed.... It's possible that your profit didn't reach �8,164 that's why the option is unavailable.

  • Error: Uh-oh, looks like we ran into some trouble importing this file. Delete any blank lines in the file, and try again. If you see this message several times, go to Help > Contact us

    From the answer: Hi I've been in contact with QB help desk but after 5 days and 15 emails I still dont have an answer.

  • Owner Drawings

    From the answer: Hello Julie23,   If you have created this account within the Chart of Accounts, you can open the account history to view the transactions through Accounting, Chart of Accounts and then click Account History next to the Owner Drawings account.

  • expenses

    From the answer: It's nice to see you in the Online Community, hunter6225.... I can help clarify why the transactions recorded in your account are showing as non-allowable expenses.

  • How do you raise a ticket with Quicken support ?

    From the answer: Not sure.... Quicken is no longer owned by Intuit.... Perhaps go to the quicken.com... website to find out.

  • Renewed

    From the answer: Welcome to Community Sthompson.... Can I confirm which error receive when trying to access?... If you can contact us at QuickBooks UK on Facebook or Twitter (Look for an account with a verification tick) we can look into this further with your e-mail address

  • Will the "Error 108" problem ever get resolved?

    From the answer: This issue has been escalated to our Banking Team, WalkieMountains.... We're now working with the Clydesdale bank to fix this error for you.

  • Connecting to HSBC

    From the answer: Let's isolate the issue, Jdruce.... First, let's open QuickBooks Self-employed using a private browser, then connect your HSBC account from there.

  • invoice editing

    From the answer: Hi,  hillside.... Let’s check if this has something to do with your browser.... You can launch a private window then log in again to your QuickBooks Self-Employed account.

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