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  • Quickbooks app

    From the answer: Hi there, Alex.... It could be that there was an internet interruption while connecting to our server.... To refresh the data, you can sign out and sign back in.

  • need help hmrc state they have not received my last vat return

    From the answer: Hello there,  wellmother , After submitting your VAT return successfully to HMRC , the status of the VAT report will be updated to  Approved by HMRC .

  • importing my data to QBO from my desktop QB. I have alredy left a few request for help but still nobody could help me Please this is my number [removed] Thanks

    From the answer: I can help you with importing your file to QBO,  info .... Before doing the process, I suggest keeping the data in the Desktop version since some information  may not be imported when you move your file .

  • upgrade from QBSE

    From the answer: Hello the_real_clare_davis,   You cannot upgrade to the small company product - you will need to cancel your Self Employed product and take out a new subscription with QuickBooks Online.

  • Updating my invoicing info on my invoice template

    From the answer: Hello Sandy D   If you need to change this you can go to the cog in the top right>account and settings>advanced>construction industry scheme>UTR no.

  • BUG -> No option to say class 4 NI exempt

    From the answer: Hello there, Freelancer5555.... Class 4 is available in QuickBooks Self-Employed.... It's possible that your profit didn't reach �8,164 that's why the option is unavailable.

  • what is error 55 what should I do

    From the answer: Hi  divinefinishing , Let me help you fix this error so you can get back to business.... You can open a private browser if you're trying to access the QuickBooks Online (QBO) website.

  • Error: Uh-oh, looks like we ran into some trouble importing this file. Delete any blank lines in the file, and try again. If you see this message several times, go to Help > Contact us

    From the answer: Hi I've been in contact with QB help desk but after 5 days and 15 emails I still dont have an answer.

  • How to add a new account

    From the answer: Hi there,  Kathleen77 .... Welcome to the Community.... I'd be happy to help you with your transactions and ensure they're recorded correctly.

  • Owner Drawings

    From the answer: Hello Julie23,   If you have created this account within the Chart of Accounts, you can open the account history to view the transactions through Accounting, Chart of Accounts and then click Account History next to the Owner Drawings account.

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