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  • Change email address sent with invoices out to clients

    From the answer: Hello there, and ,    I'll help ensure both of you are able to send your invoices with the correct email address.

  • Category for software subscription?

    From the answer: Hello Simon,   I apologise, hope the article helped!   Thanks,

  • Transaction issues

    From the answer: Hey Stoddart Music,   Can I check what bank provider you are with?... For the old transactions, you will need to batch tick and exclude those from the for-review tab (batch actions > exclude selected).

  • How do i add VAT to Quickbooks Self Employed

    From the answer: Hello   Currently you can not add VAT into the Self Employed package this is only available on our small business packages   Thanks   Emma

  • Invoice problems

    From the answer: Hey Stoddart Music,     Do they receive the invoice but are unable to view this or do they not recieve any email?

  • customer unable to open sent invoice

    From the answer: Hey Wayne, Thanks for Joining us on the UK Community Page for QuickBooks.... We do have a new investigation into some issues with invoices, but the error message is different than you attached - We'd encourage you to "Export to PDF" the invoice - You'll

  • Change default email message to customers

    From the answer: Greetings, TeddyCox.... Thanks for being part of the QuickBooks family.... Allow me to share some information about changing the default email message.

  • Signing up error

    From the answer: Hello there, .... Thanks for reaching out to the Community.... Let me help ensure you're able to sign up to the QuickBooks Self-Employed (QBSE) for the UK.

  • Problems connecting to TSB Business Banking

    From the answer: Hello nikizimmermann,   Welcome to the Community!... Are you using a browser or the app to access QuickBooks?   Thanks,   Talia    

  • Sending PDF invoice from QuickBooks Self Employed

    From the answer: Hello there, ,    The program is a cloud-based system and we value data security thus it requires your customer to click many links to open the full invoice.

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