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  • Account

    From the answer: I'd be glad to help open your account,  .... Usually, issues like this can be solved by using a different or private browser.

  • Company name QBONewCompany. How do I change it?

    From the answer: Hello,   Could you please go to to Invoices > Create invoice and select Edit work info at the bottom?

  • Quickbooks invoices

    From the answer: Hello Darren,   Great to see you back on Community.... Can I please check does this only happen when using Safari?

  • Profit and Loss month on month

    From the answer: Hey Its Lucy,     Thanks for your post and welcome to the community.... Unfortunately it is not possible to do this on the Self-Employed product, you would need to customise the report to run for each month and then export and copy each into an Excel spr

  • how do I change the date that my accounting year starts? I started using Quick books in April but my financial year starts in May

    From the answer: I'd like to explain the tax year set up in QuickBooks Self-Employed, Jackie Mcenery.... The program follows the tax year mandated by the HMRC for self-employed individuals from April 6 - April 5 of next year.

  • tescos bank link

    From the answer: Hello Gayle5   We are sorry to hear about your experience so far.... We can certainly look into this issue for you.Can we confirm which product you are using QuickBooks Online or QuickBooks Self Employed?

  • Urgent the P&L report option doesn't work

    From the answer: I was on chrome, I cleared cache and cookies, allowed popups that didn't work.... The online support I rang knew nothing about the self employed version.

  • Cannot connect to Co-operative Bank business account...

    From the answer: Hello Graham,   Are you trying to connect to a business or personal account?... Thanks,   Talia

  • How to change my subscription payment method

    From the answer: Hello Marissa,   You can do this by going to the cog wheel > Billing info - there should be an option under here for you to edit the payment details.   Thanks,   Talia

  • self employed app and browser wont sync transactions

    From the answer: Hey Caroline, thanks for getting in touch.... Can I take the email address associated with your account to check a few details in the background?

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