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  • Tool Purchase

    From the answer: Hi ,   I can lend you a hand with this question.... If you're not sure what category to pick, you may view this article for reference: About SA103F Categories .

  • Payroll won't accept National Insurance category

    From the answer: Hi Shadow1,   I have tried creating and editing an existing employee as male with the Category B for National Insurance.

  • Mileage - unable to change trip dates

    From the answer: Hello Alex,   Do you get any error message when you try to enter the date, or will it just not allow you to select a date prior to May?   Thanks,   Talia

  • Transfer older QB Simplestart software onto newer machine

    From the answer: Hello Len,   Thanks for contacting us on Community.... Can I please confirm the exact version of QuickBooks Desktop which you have?

  • How to issue a credit note to a customer on QBSE

    From the answer: Hello MBNton,   There is no way to issue a credit note on the Self Employed product.... You will need to take note of this outside of the system, and deduct the amount from the invoice.

  • Payment terms defaulting to 30-days – is this a bug?

    From the answer: Hello Mike,   Have you confirmed how the term is set up under the cog wheel > All lists > Terms > Edit Due on receipt?

  • Desktop App not working

    From the answer: Hey ,   Currently, we've received several reports about users' desktop application crashing when opening a new tab .

  • link to payment details not opening

    From the answer: This issue has been escalated to our engineers,  mcgowanweddingcakes .... Our product engineers are working their best to resolve the issue with the emailed invoices.

  • Access to mobile app

    From the answer: Hello there, Neil B.   Let me share some troubleshooting steps to make sure you're able to access the mobile app successfully.

  • How to enter historical invoice payment dates

    From the answer: Welcome to the Community,  davep64 .... The Invoice page in the Self-Employed version of QuickBooks is for recording purposes only.

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