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  • App and subscription

    From the answer: Hi Dawn welcome to Community.... Can I please confirm whether the subscription was for QuickBooks Online or QuickBooks Self Employed?

  • Signing up error

    From the answer: Hello there, .... Thanks for reaching out to the Community.... Let me help ensure you're able to sign up to the QuickBooks Self-Employed (QBSE) for the UK.

  • Yorkshire Bank - Unable to Connect

    From the answer: Hi,   Unfortunately after a few weeks of discussions with support, it looks as though you do not support Yorkshire Business Bank Accounts.

  • Adding an accountant to QBSE UK

    From the answer: Hello Bill   The option to invite an accountant is a new feature however it will not be available on some subscriptions for example if the subscription was taken out via I-tunes or Googleplay billing and therefore is not paid directly to Intuit.

  • Transaction Information Not Saved

    From the answer: I don't want you to re-check the bank transactions since you've already reviewed them, PurpleJay.... It looks like you've manually refreshed the bank accounts in QuickBooks Online Self-employed (QBSE).

  • mileage disappeared from mobile app

    From the answer: Hello TP82   We did have an issue which was reported to our engineers regarding the app showing zero deductions.This has been fixed in the latest app version,if you can delete and then reinstall the app it should be resolved.The latest version is 5.2

  • Bank error

    From the answer: Hi ,   I'm here to lend you a hand and get your online bank connection up and running again.... Check out these things you'll need to keep in mind when you're trying to connect a bank: Ensure that you're using the same correct user name and password.

  • Issuing a refund in QBSE

    From the answer: Hello WildRosamund   If the bank account has pulled in the expense of refunding your customer Yes it would be a case of then categorising the transaction.There is not a refund category though we have included a link in this post which explains the ca

  • Nationwide Building Society

    From the answer: Thanks for letting me know about this, .... I'd like to ensure that you'll be able to run the QuickBooks Self-Employed with no issues.

  • Receipts In A Different Currency

    From the answer: Hi richv100,   The ability to keep track of multiple currencies isn't available in QuickBooks Self-Employed.

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