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  • Tool Purchase

    From the answer: Hi ,   I can lend you a hand with this question.... If you're not sure what category to pick, you may view this article for reference: About SA103F Categories .

  • Mileage - unable to change trip dates

    From the answer: Hello Alex,   Do you get any error message when you try to enter the date, or will it just not allow you to select a date prior to May?   Thanks,   Talia

  • How to issue a credit note to a customer on QBSE

    From the answer: Hello MBNton,   There is no way to issue a credit note on the Self Employed product.... You will need to take note of this outside of the system, and deduct the amount from the invoice.

  • link to payment details not opening

    From the answer: This issue has been escalated to our engineers,  mcgowanweddingcakes .... Our product engineers are working their best to resolve the issue with the emailed invoices.

  • Access to mobile app

    From the answer: Hello there, Neil B.   Let me share some troubleshooting steps to make sure you're able to access the mobile app successfully.

  • How to enter historical invoice payment dates

    From the answer: Welcome to the Community,  davep64 .... The Invoice page in the Self-Employed version of QuickBooks is for recording purposes only.

  • Cannot send invoices with Quickbooks Email

    From the answer: Hey Strempan,   Unfortunately, at the moment - no - the invoices are sent in a standard format.... You are able to Export to PDF, the invoice - and then manually attach it too an email - for this client.

  • Profit and loss report shows car, van and travel expenses as zero but tax summary shows correct figure

    From the answer: Hello there, .... I'd be glad to help you today so you'll be able to generate your Profit and Loss (P&L) report correctly.

  • Billing info and Log Off

    For some reason both 'Billing Info' and 'Log off' have disappeared from from my account settings.    

  • Log off QBSE

    From the answer: Hello prokraft,   Can you please send a screenshot of how the menu displays within your account (of course cutting out any confidential information)?

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