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  • refund receipt

    From the answer: Hello there, .... Currently, the refund feature isn't available in QuickBooks Self-Employed.... But I've got a workaround that you may consider.

  • Why are my transactions not automatically updating?

    From the answer: Hi there, .... I'm here to help check why your bank transactions aren't automatically updating.... QuickBooks Self-Employed is a read-only application.

  • Cannot send invoices with Quickbooks Email

    From the answer: Hey Strempan,   Unfortunately, at the moment - no - the invoices are sent in a standard format.... You are able to Export to PDF, the invoice - and then manually attach it too an email - for this client.

  • Access to mobile app

    From the answer: Hello there, Neil B.   Let me share some troubleshooting steps to make sure you're able to access the mobile app successfully.

  • Profit and loss report shows car, van and travel expenses as zero but tax summary shows correct figure

    From the answer: Hello there, .... I'd be glad to help you today so you'll be able to generate your Profit and Loss (P&L) report correctly.

  • How to issue a credit note to a customer on QBSE

    From the answer: Hello MBNton,   There is no way to issue a credit note on the Self Employed product.... You will need to take note of this outside of the system, and deduct the amount from the invoice.

  • Clients paying invoices

    From the answer: Hi Tom,    The Pay Now option is only available for US version of QuickBooks Online Self-Employed.... Bank transfer is the only way to pay the invoice.

  • Reporting

    From the answer: Hi Gaynor Francis   The zip file should be save to your download folder (unattached documents) where you should then be able to click into the folder and then either view, save or print the images individually.

  • Remove vehicle in miles

    From the answer: Hello there, SeanScammed,   Deleting a vehicle in QuickBooks Self-Employed is currently unavailable.... You don't have to worry about it since mileage is what matters.

  • Uploaded transactions amounts not showing

    From the answer: Hi CJ   You will have to exclude the transactions you have uploaded into QuickBooks/the For Review page, amend the spreadsheet to include the amounts and re-upload it.

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