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  • Credit card refund from supplier for purchase?

    From the answer: Hey Rafiq,     To record the refund you would need to create the initial bill for the whole purchase amount and then create a supplier credit linked to a bank deposit with the details below:     1.

  • Can I run a report showing customers who are over their credit limit

    From the answer: Hello PaulaFell,   Welcome to the Community - thank you for your question!... There is no option for a report like this in the Online product.

  • Handling Izettle and cash receipts on one invoice.

    From the answer: Hi Theocor   You will have to create two separate sales receipts, one relating to your daily cash sales and the other to your Izettle, you will also have to create a product for both cash and for Izette.

  • Entering a cash expense.

    From the answer: Hello DIckens   Is the cash withdrawn from a business account or is it a personal account?... We would usually advise one of two ways to show this.

  • Choosing how to categorise inventory/sales of products.

    From the answer: I have a workaround for you,  Siubtronix Ltd .... You can make each item billable to customers when creating a bill in QuickBooks Online (QBO).

  • Attaching files to expenses

    From the answer: Hello Annie-W   We have tried to replicate in the show existing section on a bill and have not been able to.Do the attachments show when you click on show existing on the left hand side,is it just when you click on add they do not show in the attachm

  • Bank Balance not matching QB balance after VAT adjustment

    From the answer: There's always a way to correct things in QuickBooks Online, THyland.... VAT adjustments create journal entries to make sure the affected accounts are balance.

  • VAT refund

    From the answer: Hello there, .... Good to see you here in the Community.... I can help walk you through on how to record a VAT refund from HRMC in QuickBooks Online (QBO).

  • Nationwide Open Banking Connection

    From the answer: This is happening to me.... Please help.... Need to update my account and cannot do it.... What is going on?

  • Why does QB Windows app persistently need to be closed TWICE and restarted?

    From the answer: Thanks for bringing this concern to our attention here in the Community, .... I understand it can get annoying to close your QB Windows app  twice and restart it over the last several months.

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