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  • Can't access mobile app

    From the answer: Hello linusfelton,   Welcome to the Community - thank you for your question!... Could you please uninstall/reinstall the app to ensure you have the most up to date version?

  • Invoicing layout is poor

    From the answer: Hello redmazzy,   Starting with the issue with your logo, can you confirm that it is: a .gif,... .bmp,... .png,

  • Do you have to connect your bank account for the App to work?

    From the answer: Hello Simpco,   Welcome to the Community - thank you for your question!... You do not need your bank to be connected - you need to record receiving payment for the invoices manually.

  • failure to load bank feed

    From the answer: Hi there, cgriff1989 ,   Glad you've reached out to the Community.... Allow me to address your concern so your bank account will be updated.

  • Broken connection with First Direct

    From the answer: Hello Debmedusa   First direct had maintenance on their website and have made changes to the log in flow which has changed from username>password>memorable word to username>memorable word>password, As a third party connecting to your bank we were not

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