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  • why are taxes classed as disallowable expenses

    From the answer: Hello there, Catherine Scate, QuickBooks Self-Employed doesn't consider tax payment as an allowable expense.

  • can I set up an invoice without an email address? I have tried previewing invoice but get an error message stating a valid email address is required

    From the answer: cannot do a cash or any other invoice when the client does not have a email address , have read the forum but I also cannot follow as I have no save option and using my own email address looks professionally suspect

  • Category for software subscription?

    From the answer: Hello Simon,   I apologise, hope the article helped!   Thanks,

  • BUG -> No option to say class 4 NI exempt

    From the answer: Hello there, Freelancer5555.... Class 4 is available in QuickBooks Self-Employed.... It's possible that your profit didn't reach �8,164 that's why the option is unavailable.

  • Can’t connect to business account

    From the answer: Hi Nick Lynch,   Welcome to the Community.... It would be my pleasure to answer any questions you may have with connecting a bank account.

  • Quickbooks app

    From the answer: Hi there, Alex.... It could be that there was an internet interruption while connecting to our server.... To refresh the data, you can sign out and sign back in.

  • Billing info and Log Off

    For some reason both 'Billing Info' and 'Log off' have disappeared from from my account settings.    

  • Updating my invoicing info on my invoice template

    From the answer: Hello Sandy D   If you need to change this you can go to the cog in the top right>account and settings>advanced>construction industry scheme>UTR no.

  • upgrade from QBSE

    From the answer: Hello the_real_clare_davis,   You cannot upgrade to the small company product - you will need to cancel your Self Employed product and take out a new subscription with QuickBooks Online.

  • Connecting a Clydesdale account

    From the answer: Hello JMaclean72,   It usually means the bank is currently going through maintenance, or is down.... Which browser are you using?

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