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  • Sales manager

    From the answer: Hi Fashia and welcome to Community.... Sorry to hear about your experience so far.... The sales department predominately deal with sales and not offer support with the product after the sale.

  • Are others aware of the bugs in the foreign exchange functionality in QBO? Is there somewhere these can be logged? It is getting worse, it seems.

    From the answer: Thanks for dropping by to the Community,  saledgers !... Let me help you sort out the foreign exchange functionality so you can get back to business.

  • How do you cancel a clients subscription if it is paid via wholesale billing? The client however they want to cancel the subscription not to transfer the billing Thanks

    From the answer: I can get you the right help,  Andrew .... Our Email support team have tools to pull up your account and cancel the subscription for you.

  • New client on QBO, transfer of subscription

    From the answer: ... from the old Accountants QBOA account

  • My wage category

    From the answer: Hello Des,   You can tick the box on the left hand side of the transaction and click 'mark as personal' so the transactions do not show on your VAT record.

  • Pound sign changes

    From the answer: Hello Frances, Please make sure to press Shift + # .... Otherwise, if the same thing happens, you can use the incognito window  Ctrl + Shift + N .

  • Non-resident employee

    From the answer: Welcome aboard in the Online Community, Foremost.... Helping out with entering a non-resident employee in PaySuite is my priority.

  • Client that wants to move to my wholesale Account?

    From the answer: Hello TheEquityLab,   Welcome to the Community - thank you for your question!... You will first need to have access to the client's account.

  • Quickbooks entries for letting agents in the uk

    From the answer: Hello Jackie2254,   If you have QuickBooks Online Plus, the best feature to organise these transactions would be Projects.

  • Banking Error 101

    From the answer: Hi DeniseF,   I can check here about error 101, but I'd like to know the name of the bank so I can confirm if it's the issue they're experiencing.

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